Technical Writer Intern

Role : Technical Writer Intern
Location : Hyderabad (Work From Office)
Duration : 6 months

About Atlas

Hello and welcome!

Atlas Consolidated Pte Ltd. owns and operates two brands: Hugosave, a B2C consumer finance app, and HugoHub, a B2B Banking as a Service platform. Atlas is Headquartered in Singapore.

Hugosave

90K users in SG – B2C

Hugosave is a personal financial management application that puts saving first. Our initial market is Singapore, but regional and global expansion is taking place swiftly. Through our product vision of Better Budgeting, Smarter Spending, and Sustainable Saving, we aim to build financially healthy and thriving communities.

HugoHub

B2B

HugoHub is a standalone B2B technology platform consisting of both frontend experience layer and backend platforms that offer a full suite of modular banking services through a single integration. HugoHub comprises 5 key Product Pillars: 1. Accounts, Wallets & Payments, 2. Card Programmes, 3. Wealth, Savings & Investments, 4. Full Stack BaaS (Banking as a Service) and 5. Bank of API’s

Using these Product Pillars built on our platform, our clients can build financial products that delight their customers in any part of the world.

A regulated entity with strong credentials

Atlas Consolidated Pte Ltd satisfies stringent corporate governance, operations, and regulatory integrity requirements to maintain licences from regulatory bodies, such as:

• Monetary Authority of Singapore – Major Payment Institution licence and Financial Advisors licence
• Ministry of Law, Singapore – Regulated Precious Metals Dealers licence
• Visa Inc. – Principal Members Issuing licence

Who are we looking for?

We are seeking a highly motivated and enthusiastic Technical Writer Intern to join our growing team. In this role, you will play a crucial part in creating, maintaining, and improving high-quality technical documentation for our cutting-edge core banking platform and products. Collaborating closely with our Engineering, Product and QA teams, you will transform intricate technical details into clear, concise, and user-friendly content tailored for developers, system administrators, and end-users. This presents a fantastic opportunity for individuals passionate about both technology and communication to advance their careers within a dynamic and supportive environment.

Responsibilities:

• Documentation Creation:
• Write, edit, and update API documentation, user guides, developer guides, release notes, and other relevant technical content.
• Ensure all documentation is accurate, complete, consistent, and adheres to established style guides and company standards.
• Transform complex technical concepts into easily understandable language for diverse audiences.
• Collaboration:
• Working in close partnership with software engineers, product managers, and QA specialists to gather information, understand product functionalities, and verify the accuracy of documentation.
• Actively participate in product development cycles to identify documentation needs and opportunities.
• Content Improvement & Innovation:
• Proactively identify areas for documentation improvement and suggest new documentation initiatives.
• Create videos and tutorials to enhance user understanding and engagement.
• Contribute to the continuous improvement of documentation processes and tools.
• Technical Understanding:
• Develop a strong understanding of our core banking products, their architecture, and underlying technologies.
• Translate technical specifications and product features into clear and practical instructions.
• Quality Assurance:
• Review documentation for technical accuracy, grammatical correctness, consistency, and adherence to company standards.
• Incorporate feedback from internal stakeholders to refine documentation.

Qualifications:

• Bachelor’s (B.Sc, BE, B.Tech or equivalent) degree in Technical Communication, Computer Science, Information Technology, or a related field.
• 0-1 years of experience in technical writing, preferably within a software development or IT environment. Fresh graduates with a strong portfolio and relevant coursework are encouraged to apply.
• Exceptional written and verbal communication skills in English, with a keen eye for detail and accuracy.
• Basic understanding of programming concepts (Java, Python, REST APIs)
• Ability to translate complex technical concepts into simple, easy-to-understand documentation.
• Proactive, self-motivated, and able to work independently as well as collaboratively in a team environment.
• Willingness to learn on job – The candidate will be working with a mentor and a proactive frame of mind is looked out for .
• Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
• Experience or willingness to learn video editing software for creating video tutorials.

Good to have:

• A strong understanding of software development concepts, product lifecycles, and technical terminologies.
• Proficiency in using documentation tools like Markdown.
• Familiarity with core banking products or financial technology (FinTech).
• Experience with API documentation tools ( Swagger/OpenAPI).
• Knowledge of version control systems (Git).

Atlas values being Responsible, Open, and Collaborative.

You should be passionate about what Atlas stands for:

• Honest, truthful and open communication at all times with the team members.
• We are responsible to our customers, community, and team to help shape a more open, collaborative approach to wealth. This is how Atlas hopes to make a difference and help us build better communities.
• Shared responsibility is not only part of our approach to wealth but also a key part of working together. This shared responsibility allows for openness and candour between us as a team and in our customer relationship.
• Good ideas can come from anywhere, so an open and collaborative dialogue between the Atlas community (customers, team, and stakeholders alike) helps us all get the best from each other and makes a difference. Everyone is welcome to apply.