Traceable.ai is hiringTechnical Writer

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Job Description

Traceable was founded in 2018 by serial entrepreneurs Jyoti Bansal and Sanjay Nagaraj to become the industry leader in API security. Prior to Traceable, Jyoti was founder and CEO of AppDynamics which was sold to Cisco for $3.7 billion in 2017. Bansal and Nagaraj saw the massive adoption of cloud-native architectures firsthand during their time at AppDynamics.

Since the API is now the lynchpin of these modern application architectures, they founded Traceable to protect every API and to help ensure the security of the services and data that power modern applications. Today, Traceable has grown to be the industry’s leading API security platform that identifies and tests APIs, evaluates API risk posture, stops API attacks, and provides deep analytics for threat hunting and forensic research.

We aim to be the industry’s chosen solution and trusted advisor to security and risk management leaders, data security leaders, as well as software engineers looking to secure their APIs, and build better software faster. Based in San Francisco CA, Traceable is funded by Unusual Ventures, IVP, & Tiger Global Management. 

Traceable is seeking a passionate and experienced Technical Writer

As a Technical Writer, you will work with product managers and dev engineers to develop documentation for all products from scratch, writing engaging and effective articles, succinct online help, concise tooltips & UI text, on-point videos, and helpful release notes. You should be passionate and extremely knowledgeable about technical writing for SaaS-based products, with a hands-on approach to technology and to the products being documented.


  • 3–5 years of experience in technical writing in modern cloud native SaaS-based products.
  • Bachelor’s degree in Engineering or related field.
  • Excellent oral, written, analytical, and organizational skills.
  • Detail-oriented and able to think and write in context with the target.
  • Self-motivated and effective in a super fast paced start-up environment.
  • Experience in writing context-sensitive online help, troubleshooting, FAQ, and knowledge base articles.
  • Knowledge of latest tools/technologies for developing online documentation.

We value diversity and treatment of employees and applicants is based on merit, talent and qualification. We encourage people from underrepresented groups to apply. We believe the key to success is bringing together unique perspectives and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For qualified applicants with criminal histories, consideration will be consistent with the requirements of the San Francisco Fair Chance Ordinance. All your information will be kept confidential according to EEO guidelines.

Direct applicants only.

Recruiting agencies: Please do not email or call our team. We are not accepting agency candidates for any position at Traceable.


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