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Apply before: August 31, 2024
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  • Date posted
    April 30, 2024
  • Location
  • Salary
    $24 - $30 / hour
  • Apply before
    August 31, 2024
  • Career Level

Job Description

The Village Companies – Bay Tek Entertainment Division


Work Schedule: Monday – Friday, 7:30am-4pm

Wage: $24.00 – $30.00 per hour

The Village Companies is family-owned and encompasses a diverse group of companies in three lines of business: manufacturing services, amusement, and consumer products. Combining each of these market focuses allows us to have a very unique perspective and group of resources to develop innovative solutions, products and experiences that few others can even dream of offering. The Village is united around our values and dedication to serve. To learn more about each of our companies, visit

Bay Tek Entertainment, founded in 1977, is a family owned and operated business that is driven to provide fun and profit through innovative ticket redemption games. Headquartered in the heart of the Midwest, Pulaski, Wisconsin, is home to Bay Tek Entertainment. This rural community (located 25 minutes northwest of Green Bay) population 3,500+, is where hard work, fun, and simplicity meet. The employees share one vision of becoming the best in the world at developing and manufacturing ticket redemption games.

In the role of Technical Writer you will create paper and digital instructions to help technical support staff, customers, and other users within the organization to provide superior customer service by having all documents updated and maintained within our products and services. Helps in the creation of work instructions for the assembly teams to be able to build any items.


· Work closely with the Engineering Change process to ensure changes that impact parts and service are documented and updated in the service manuals and communicate with the service team.

· Develop and maintain installation, configuration, how-to documentation, and online help for both customers and employees.

· Creates Service Bulletins

· Create, update and maintain customer service manuals.

· Disseminate technical information in easy-to-understand language for non-technical people.

· Help Create Video documentation for swapping parts and how to service products.

· Create and maintain work instructions for how to assemble parts and assemblies.

· Digitize and standardize work instructions for the assembly team, ensuring they are easy to read and understand.

Education and Experience:

· High school diploma or GED required

· Associate degree Preferred

· 3-5 years of experience in technical writing or similar field


  • Publisher or equivalent program
  • Attention to detail
  • Technical mind and ability to visualize
  • Must have excellent verbal communication skills
  • Must be flexible and have the ability to interact with all levels of the organization
  • Highly motived
  • Analytical and conceptual thinking skills
  • Ability to multitask and be a self – starter
  • Ability to check all technical material for consistency and accuracy
  • Skilled at creating graphics and technical illustrations
  • Video editing

We generously reward hard work and initiative and offer a full benefits package that gives our employees both unique perks and peace of mind, including: Medical, Dental, Life and Disability insurances, Vision coverage, On-site Fitness & Wellness Center, 401(k), Employee Assistance Program (EAP), tuition reimbursement, new employee on-boarding plus continuing development and training opportunities, and more!

Learn more about Bay Tek Entertainment and our team at:


Please Apply Online at:

No phone calls or in-person applications please.

The Village of Companies is an equal opportunity employer. Applicants are considered for all positions, and during employment, team members are treated without regard for race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap.

Job Type: Full-time

Pay: $24.00 – $30.00 per hour


  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person