Technical Writer

At ReversingLabs, our software supply chain security and threat intelligence solutions have become essential to advancing cybersecurity maturity around the globe. We’re on a journey to expand adoption and accelerate growth by hiring top talent across the security industry.

Notable breaches such as SolarWinds, CircleCI, and 3CX have elevated software supply chain security as a top initiative across every organization developing or purchasing software. Only ReversingLabs delivers the software package analysis speed and intelligence needed to protect against this critical risk area.

Our vision is clear. Arming every company with end-to-end insights to ensure development releases securely, IT purchases safely, and the SOC can effectively detect, isolate, and respond. We seek extraordinary talent for this game-changing opportunity to help forge this transformational journey at ReversingLabs.

ReversingLabs is looking for a technical writer to join the existing team with the goal of improving our customer-facing product documentation. You will independently use and document ReversingLabs products, and be responsible for maintaining and publishing user guides, changelogs, and other written instructional content for our customers.

Strong English skills are a must, and technical skills are required to use Git, Google Suite, and markup files for editing documentation. Familiarity with documentation tools like Docusaurus is a plus. You will also be expected to interact with our RESTful APIs and product front-ends. Additionally, you should be willing and able to learn how to use the command-line interface on a Linux-based OS to work with our automated documentation workflows.

Responsibilities

• Write product documentation and changelogs.
• Use ReversingLabs products and document new features from scratch.
• Work closely with developers, QA engineers, Product and Program Managers on preparing and publishing content for product releases.
• Follow standard procedures, recommended documentation practices and in-house guides, and suggest ways to improve them.

• Fluent in English (spoken and written).
• Experience with technical documentation tools and formats (such as Sphinx, Docusaurus, Markdown, reStructuredText).
• Excellent writing and communication skills to translate complex technical concepts into clear documentation.
• Attention to detail, self-reliance, and the ability to track work and report on the progress

Desired skills/ Advantages

• Basic knowledge of Linux command-line and REST APIs.
• Familiarity with version control (Git) and CI/CD workflows (GitLab CI/CD is a plus).
• Frontend skills (CSS, JS….) are a plus.

Experience

• Bachelor’s or Master’s degree in English, Information Sciences, Journalism, or a related field is not required, but would be nice to have
• At least one year of experience with content writing and/or editing

• Opportunity to work with the latest tools and methodologies used in technical communication (docs-as-code, single-sourcing, Docusaurus, Markdown and reStructuredText, Git, Postman, OpenAPI specification…)
• Hybrid work options (paid accommodation & transportation to Zagreb during onboarding for remote employees)
• Flexible working hours
• Generous compensation and a bonus system based on annual performance
• Hefty personal education budget and the possibility to attend leading conferences and seminars in the field
• Company library and the possibility to order books of choice via Amazon
• Permanent contract in a fast-growing global company with Fortune 500 & governmental agencies as clients
• Challenging projects in a dynamic, collaborative team
• Great career advancement opportunities – clear goals & internal promotions
• Employee referral bonus program: EUR 1,060 net for junior positions, EUR 2,123 net for mid to senior positions, and EUR 2,654 net for principal/managerial positions
• Multisport card, annual health checkup, newborn child allowance, rent-cost, and 3rd pillar pension benefits
• Wellness Weekends – quarterly, company-wide three-day weekend, starting with a company-paid Friday off for all employees
• Fully covered car garage in Radnička cesta for all employees

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