Description
We are looking for a Technical Writer to join our fast-growing FinTech!
At Navro, our mission is to redefine global payments for online businesses, helping them to thrive in the digital economy. You will have the unique opportunity to help us by making a true impact on the future of the business, and the future of global payments. At Navro, we’re not just offering a job – we’re offering an adventure alongside a great team.
Who we are
We are building the world’s first regulated payments curation platform. By consolidating best-in-class payments infrastructure under our ecosystem, we will enable marketplaces and eCommerce brands to scale their payments operations smoothly around the world.
We are building a workplace that encourages growth, development, and fun. Working in a startup can be both rewarding and challenging, we’ll be with you throughout the highs and lows as one team. We need people who have passion, resilience, a willingness to find solutions, not just problems, and work well within our global team of almost 30 nationalities.
Requirements
We are looking for an individual who is passionate about technology and skilled at translating complex concepts into simple and understandable language. Someone who has a demonstrable experience in creating engaging copywrite of technical concepts for Developer-centric information websites.
In this role, you will work closely with our Product and Development teams to understand the technical details of the platform and create user-friendly documentation that explains how to use its features and functions. You will be responsible for producing high-quality content, including user guides, technical specifications, API documentation, and other technical documents whilst keeping high standards with regards to grammar, style, and accuracy.
To be successful in this role, you
- Must have 3+ years of experience in technical writing, preferably in a FinTech or SaaS environment, and have a portfolio of projects you can showcase during the interview process.
- Must have a solid understanding of technical terms and concepts like APIs, Cloud platforms, JSON, REST, etc.
- Must be at Proficient English User (C2) level as defined by the CEFR standard or similar (e.g. Cambridge English Proficiency, BULATS score 90-100 or IELTS exam 8-9).
- Should have experience in Minimalism and Structured Authoring for content creation and organisation
- Should prefer a User-Centred design approach
- Can help foster an environment of psychological safety that enables team members to thrive. This is very important to us, as we are a highly diverse group made up of people from many different ethnicities, religious beliefs and gender identities
- Could have experience in a regulated industry, ideally Payments
Benefits
As part of this role, you will receive the following:
- You will enjoy 26 days of annual leave (excluding Bank holidays)
- Volunteering and Compassionate leaves
- Private Healthcare
- Pension Scheme
- Company Options Scheme
- Team socials and annual company offsite
- Comprehensive, interactive & engaging Training – Leadership, Communication and Presentation Skills, Behavioural Profiling, Conflict Management, etc.
- Working remotely with cross-cultural teams; whilst we love to have you in the coworking space for occasional workshops and team collaboration, you mostly will be working remotely
- Flexibility surrounding other commitments; within your team we will work around child-care or other appointments you have. We just ask for advance notice!
- Working in a diverse and inclusive environment where we ensure that our people thrive
Navro does not accept unsolicited resumes from search firms/recruiters. Navro will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Navro on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.