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Technical Writer

Metabase

$3,000 - $5,000 / month
Apply before: May 9, 2024
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  • Date posted
    March 10, 2024
  • Location
    Onsite
  • Salary
    $3,000 - $5,000 / month
  • Apply before
    May 9, 2024
  • Career Level
    Any

Job Description

If this role seems interesting, irrespective of your location or identities, please reach out.

Even if you don’t think you meet all of the criteria but still are interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited to join our team. We’d love to hear from you.

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That’s why people love us.

We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.

We strive to grow by delivering value to our community, and that includes content. We’re looking for a Technical Content Writer to help us take it to the next level and help us reach a wider audience. This role is part of our overall Technical Writing bench, and will be at least initially focused on Growth initiatives, writing for highly- and not-so-technical audiences.

We strongly encourage candidates of all different backgrounds and identities to apply. Metabase fully supports remote employees and we have folks across the globe.

Responsibilities

  • Write articles that help people people level up in business intelligence.

  • Interview subject matter experts to capture product and domain information.

  • Brainstorm and contribute copy to promote your content

  • Put together tutorials people can use to make the most of Metabase.

  • Write troubleshooting guides to get people unstuck.

  • Update and revise existing documentation as Metabase evolves.

  • Document new features.

  • If you’re interested: record and publish videos of how to use features.

Profile

  • Enjoy learning. You should be able to handle a lot of new, unfamiliar information, and be able to contextualize it in a way that gives an advantage to the next person who approaches the material.

  • Bring creativity and enthusiasm to brainstorming ideas for content, both short-term and long-term.

  • Worry more about the big picture than the details. Typos aren’t great, but they’re easy to fix.

  • Give, and engage with, constructive feedback.

  • Have opinions about the craft of writing.

  • Structure your workdays effectively. You’ll get plenty of feedback and support, but you’ll be expected to take assignments from start to finish.

  • Enjoy helping people. This is a big one

Skills and experience

  • Can point us to writing that represents your best work.

  • You know Markdown, HTML, and CSS

  • You know SQL and can write example queries.

  • You’ve worked with a static site generator.

  • You’ve worked with Git and Github before.

We’re a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We’re relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.