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  • Date posted
    March 11, 2024
  • Location
    Hybrid
  • Apply before
    May 10, 2024
  • Career Level
    Any

Job Description

Description

At Mellifera, we are pioneers in transforming business processes. With our cutting-edge technology and deep expertise, we offer innovative solutions that streamline operations, boost productivity, and elevate overall performance. We are committed to pushing the boundaries of what’s possible in the business world.

We are looking for Technical Writer to join our team in Warsaw, Poland or remote.

Requirements

  • Develop comprehensive and accurate technical documentation, including user manuals, installation guides, API documentation, and release notes.
  • Collaborate with cross-functional teams, such as product development, engineering, and quality assurance, to gather information and ensure accuracy in documentation.
  • Work closely with subject matter experts to understand technical specifications and features.
  • Conduct hands-on testing and research to gather firsthand information about the products/services.
  • Regularly update existing documentation to reflect product/service changes, enhancements, and updates.
  • Ensure documentation aligns with industry standards and best practices.
  • Provide support to end-users by creating troubleshooting guides and FAQs.
  • Collaborate with customer support teams to address user inquiries and issues effectively.
  • Maintain consistency in writing style, tone, and formatting across all documentation.
  • Implement industry best practices for technical writing to enhance the overall quality of documentation.

Qualifications:

  • Proven experience as a Technical Writer in a technology-driven environment.
  • Strong understanding of technical concepts and the ability to translate them into clear and concise documentation.
  • Proficiency in using documentation tools such as Confluence, Notion, or similar.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with a keen eye for accuracy and consistency.

Benefits

  • A friendly and supportive environment to work in
  • Competitive salary
  • Career and personal development opportunities sponsored by employer
  • Company sponsored professional trainings, certifications and conferences
  • Regular company and team building events