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Mediaocean is hiringTechnical Writer

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Job Description

Mediaocean is the mission-critical platform for omnichannel advertising. With more than $200 billion in annualized media spend managed through its software, Mediaocean connects brands, agencies, media, technology, and data. Using AI and machine learning technology to control marketing investments and optimize business outcomes, Mediaocean powers campaigns from planning, buying, ad serving, and creative personalization to analysis, optimization, invoices, and payments. Mediaocean employs 1,500 staff across 30 global offices and supports over 100,000 people using its products.

Mediaocean was recently named #1 ad tech company in AdAge Best Places to Work. Visit www.mediaocean.com to learn more, or check us out on LinkedIn, Glassdoor, Facebook, or Twitter. 

What You Will Do

The Technical Writer is a key member of the knowledge management team, producing high quality technical documentation that contributes to the overall success of our products. In this role, the Technical Writer works collaboratively with product managers, product marketing and subject matter experts to obtain an in-depth understanding of our products and documentation requirements, analyze existing and potential content, create and maintain information architecture and produce documentation that meets Mediaocean standards of excellence.

Your Responsibilities

  • Work collaboratively with product managers, product marketing, training and support specialists to identify documentation needs, conduct information analysis, develop documentation plans and produce clear, effective content
  • Adhere to Mediaocean technical publications standards and style guidelines and ensure compliance with Mediaocean corporate quality and information security requirements
  • Develop knowledge of Mediaocean software, tools used for the job, and Mediaocean clients’ business processes
  • Revise documentation for new application versions
  • Analyze existing and potential content, focusing on consolidation, consistency and single-sourcing opportunities
  • Support other team members as peer editor and proofreader
  • Manage documentation projects and libraries, switching focus between projects as required to manage priorities
  • Help produce and edit video eLearning modules
  • Keep current on technical publications and instructional design standards and trends, as well as Mediaocean business objectives and trends in the advertising industry
  • Develop effective communication skills and play a constructive role at meetings

Who You Are:

  • Bachelor’s degree in technical writing, English, or a related field
  • 1-3 years of professional technical writing experience
  • Ability to learn complex software systems quickly and write clear, concise documentation for both technical and non-technical audiences
  • Ability to think analytically and conceptually, perform audience and content analysis, and understand the basics of structuring information
  • A self-starter with excellent organizational skills who can gracefully manage and prioritize multiple projects and produce quality deliverables on time, with minimal supervision
  • Ability to follow and help maintain corporate style and editorial guidelines

We would hate to miss out on your application because you do not meet every requirement – transferrable skills and education will also be considered, so please do not hesitate to apply!    Mediaocean recognizes our true strength and value shine when all our team members feel there is space in the conversation for their voices, thoughts, ideas, perspectives, and concerns. Mediaocean is committed to being an equal opportunity employer, and we consider all applicants regardless of their age, race, color, gender, sexual orientation, ethnicity, religion, national origin, disability, or veteran status. 

If you're an existing Mediaocean employee and would like to submit a referral, click here.

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