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Technical Writer

Insight Global

Apply before: June 1, 2024
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  • Date posted
    May 2, 2024
  • Location
    Remote (US)
  • Salary
    $30 - $30
  • Apply before
    June 1, 2024
  • Career Level

Job Description

Looking to augment the team with a documentation specialist/tech writer that specifically has experience building up process and procedure documents/KBA’s for organizational financial processes. This person will be responsible for the production of job aids to document all financial working processes with click-down detailed step by step instructions, to enable a smooth onboarding process and strong knowledge base so business operation new team members can self-serve with minimal monitoring. This role will work collaboratively with team members to gather proper documentation requirements to build a resource document repository for current and future teams around core processes. Required background? Skills?: Basic understanding of retail technology Ability to facilitate/lead documentation requirements gathering conversations Ability to work independently as well as in a team setting Ability to translate BSO Specific working process into repeatable and easy-to-follow steps, with clear illustration/screenshots/workflows when applicable. Critical thinker Nice-to-Haves: Understanding the impact for details in financial tracking activities Understanding the retail technology Basic understanding of financial terms/processes Pay Rate: $30/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.