Job Description

ABOUT GRAVITEE In 2015, four developers met while working on API strategy and implementation. The API world and API platforms were unnecessarily complex and no powerful open-source solutions existed. Together, they decided to build a complete API platform providing business owners with effortless control over their entire API ecosystem.   Gravitee.io is the leading open-source API platform, enabling worldwide developers and business users to build, manage and monitor their APIs. As a team, we are driven by the purpose of giving customers effortless control over their growing API ecosystem and a strong belief in the ethos of open source. We provide the most intuitive platform by understanding customers’ connectivity challenges and anticipating their needs. We are growing rapidly and we are looking for exceptional people who are excited to join us on this career-defining journey. 

ABOUT THE ROLE Gravitee.io is taking APIs to the next level — we are the premier, open-source API platform and we want everyone to know how amazing our software is. To make this happen, we need someone passionate, ambitious, curious, and competitive looking to help our business and play a fundamental role in building something special. This is where you come in.

We are expanding globally to serve the needs of our large international clients who are predominantly in banking, healthcare, insurance, and more. Gravitee is the natural force of connection within the API space — join Gravitee.io and connect with your ideal opportunity.

We are looking for a Senior Technical Writer to take charge of our documentation strategy. As the Senior Tech Writer, you will be responsible for helping us create the new Gravitee end-user documentation site and experience, and creating/maintaining flawless end-user documentation. This will include, but might not be limited to, working with Engineering to build installation documentation, creating user guides for use cases and product features, documenting new releases, and writing technical how-to tutorials. 

Passion and experience in all things technical is an important part of this position- if you have strong technical or application development experience and have wanted to use your knowledge and skillset in a different way, this could be the perfect opportunity for you.

What You Will Be Doing Your Daily To-Do List Will Feature Some or All of the Following, but is Not Limited To

• Leading documentation strategy along with guidance from leadership
• Building out the new documentation site, which includes helping with plans around organization, structure, and docs strategy, updating outdated documentation, and creating new documentation where current Gravitee capabilities are not documented
• Working with the Engineering, SE, and Architecture teams to update and/or create clear, concise installation documentation 
• Making sure all end-user documentation is up-to-date, clear, and easy to follow
• Creating new features and how-to documentation with new releases or product changes
• Fielding and responding to needs and requests from field teams around documentation

What You Will Be Doing Your Daily To-Do List Will Feature Some or All of the Following, but is Not Limited To

• Bachelor’s degree in English, Communications, or another relevant field
• 3-5+ years of experience as a technical writer or developer
• Excellent technical writer and communicator
• A conceptual understanding of application development, APIs, and API Management (you do not have to have practical application development experience)
• Familiarity with Markdown, Git, and Github is preferred
• Experience with Docker or other cloud deployment technologies
• Familiarity with (or desire to learn) screen recording and video tutorial creation

Preferred but Not Required

• Basic familiarity with web technologies (HTML, CSS, JavaScript) and template engines (Jinja2 preferred) is preferred, but not required
• Basic programming knowledge (some experience with Java, JavaScript, Python, etc.)

$85,000 - $100,000 a year

Core Values

At Gravitee, we believe strongly in living our core values as a team and as a company. We don’t just write them- we live them. Our company is based on employees who work and operate with the principles of:

Passion: Work because you love it. Use your sense of passion to become an expert in your field, to think about where our market is going, how to improve, and how to do things better.

Do What It Takes: Work with speed, fight, and intensity to ensure the job is done to your highest standard.

Professionalism: Respond to needs quickly, in a polite and respectful way, to our internal and external customers.

At Gravitee, You’ll Get…

• Excellent medical coverage to keep your body and mind healthy
• Pension and 401k program options for all locations
• Stock option plan for employees25 days holiday/vacation in addition to in-country national holidays as well
• 3 mental health days per year with an allowance toward a mood-boosting activity of your choice 
• Birthday off to celebrate your day
• Learn and grow with our professional development allowance to be used to benefit your career
• Quarterly outings and an annual offsite in an exciting location!
• Hybrid culture with options to go into an office in one of our hubs 
• Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector
• A meaningful, progressive, global company culture that is as fun as it is hardworking
• Endless growth opportunities

At Gravitee, no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.

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