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CYB Human Resources is hiringTechnical Writer

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Job Description

The technical writer drives the creation of a documentation methodology and framework and maintains proper methodology for purposes of consistency and efficiency. This role prepares and/or maintains documentation pertaining to programming, systems operation and user documentation. This position translates business specifications into user documentation. The senior technical writer plans, writes and maintains systems and user support documentation efforts, including online help screen. This position is familiar with a variety of the field's concepts, practices and procedures. A wide degree of creativity and latitude is expected.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Writes and creates all NEPA and Phase 1 reports for clients.  
  2. Creates maps for new job sites.  
  3. Create documentation methodology and framework.
  4. Document core product and customer solution-specific code.
  5. Create document flow diagrams.
  6. Document programming methodologies and toolkit use.
  7. Develop and maintain user-training materials.
  8. Document training curricula.
  9. Develop on-line help screens.

Competencies

  1. Technical Capacity.
  2. Organization Skills.
  3. Communication Proficiency.
  4. Thoroughness.
  5. Problem Solving/Analysis.
  6. Teamwork Orientation.
  7. Initiative.

Supervisory Responsibility

This position has no supervisory responsibilities.  

Work Environment

This job operates in a professional office environment and remotely. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a part to full-time position and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.  

Travel: None

Requirements

Required Education and Experience:

  1. Bachelor’s Degree in a communication or technical discipline or equivalent experience
  2. A minimum of 2 years previous experience in technical writing
  3. Knowledge of currently used technical language.

Preferred Education & Experience:

  1. 5+ years of experience

Additional Eligibility Qualifications

Knowledge and experience with Phase I ESA’s; NEPA documentation and reports in the wireless communications industry.

Work Authorization/Security Clearance (if applicable)

Employee must be authorized to work in the United States and must possess a valid driver’s license.

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