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Technical Writer

Baker Construction Enterprises

$60,800 - $76,000 / year
Apply before: August 31, 2024
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  • Date posted
    April 29, 2024
  • Location
    Onsite
  • Salary
    $60,800 - $76,000 / year
  • Apply before
    August 31, 2024
  • Career Level
    Entry-Level

Job Description

Job Duties and Responsibilities:

Summary Role Description:

The Technical Writer also supports the organization and/or the customer by providing administrative support that includes editing and proof-reading work (manuals, reports, brochures or articles), presenting complex data in a clear and concise medium, and helping to meet deadlines.

Provides Support:

· Writes and edits technical documents including reference manuals and product manuals

· Writes and edits procedural documentation such as user guides and manuals

· Determines type of publication that will best serve the project requirements

· Coordinate efforts to solicit, collaborate, gather, organize and consolidate procedural approaches from around the organization.

· Creates or works with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process

· Plans writing processes and sets timelines and deadlines

Delivers Industry Leading Customer Service:

· Ensures every customer concern is addressed in a timely manner with a focus on customer satisfaction

· Approaches customer service with a long-term perspective that balances the needs of the customer and the company

· Pro-actively assists with assessing the needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding

· Gathers feedback from customers, designers, and manufacturers to improve technical documents

Ensures a Safe Work Environment:

· Champions Incident and Injury Free (IIF) environment for department

· Establishes tone and sets example for Safety Always attitude by ensuring that safety rules are followed, and that corrective action is taken when rules are broken

Education and/or Experience:

· Bachelor’s degree or minimum of 6 years related experience (and/or training)

· Construction background or experience is preferred

· Bi-lingual skills are preferred.

Skills:

· Proficient with Microsoft software programs such as Suite, Word, Excel, Outlook, and PowerPoint

  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Ability to work with and within groups of co-workers to gather input and develop document consensus
  • Ability to work in a team environment

· Ability to provide strong customer service

  • Ability to define problems, collect information, establish facts, and draw valid conclusions.

All candidates will be asked to provide work samples and references if interviewed.

EOE Disability/Veterans

Salary: $60,800-$76,000

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Job Type: Full-time

Pay: $60,800.00 – $76,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • 8 hour shift

Ability to Relocate:

  • Monroe, OH 45050: Relocate before starting work (Required)

Work Location: In person