Description

This role is for one of the Weekday’s clients

Salary range: Rs 700000 – Rs 1200000 (ie INR 7-12 LPA)

Min Experience: 5 years

We are looking for a Technical Writer with strong training capabilities to join our team. This dual-function role involves producing high-quality technical documentation and delivering effective training sessions on IT products and technologies. The ideal candidate will have a blend of technical writing expertise and instructional delivery skills to support internal teams, clients, and partners.

Requirements

Key Responsibilities:

• Develop and maintain clear, concise, and accurate documentation such as user manuals, API guides, FAQs, and knowledge base content.
• Translate complex technical information into easy-to-understand documents for various audiences.
• Collaborate with product managers, developers, and QA teams to collect information and validate documentation accuracy.
• Create tutorials, system diagrams, and visual aids to support documentation and training efforts.
• Manage documentation using tools such as Confluence, MadCap Flare, RoboHelp, and Markdown.
• Design and deliver engaging technical training programs for internal staff, clients, and partners.
• Conduct both live and virtual training sessions on software applications, IT tools, and technology best practices.
• Develop training materials including presentations, video tutorials, and e-learning modules.
• Assess training outcomes and continuously improve instructional materials and methods.
• Stay current with industry trends, tools, and methodologies to enhance content and training quality.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Technical Communication, or a related field.
• At least 5 years of experience in technical writing and delivering IT training.
• Strong knowledge of software development processes, APIs, cloud technologies, and DevOps practices.
• Hands-on experience with documentation tools such as MS Word, Confluence, MadCap Flare, RoboHelp, Git, and Markdown.
• Familiarity with Learning Management Systems (LMS) and content creation tools like Articulate, Captivate, or Camtasia.
• Exceptional writing, communication, and presentation skills.
• Ability to communicate complex ideas in a simple and engaging manner.
• Certifications in Technical Writing, Instructional Design, or IT Training are a plus.