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Technical Content Writer (AI/ML)


$10,000 - $40,000 / year
Apply before: May 10, 2024
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  • Date posted
    March 11, 2024
  • Location
    Remote (India)
  • Salary
    $10,000 - $40,000 / year
  • Apply before
    May 10, 2024
  • Career Level

Job Description

Do you ever wonder what happens inside the cloud?

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.

We want people who are inspired to make technology accessible to everyone by teaching others about AI/ML development and tools.

The Content team raises awareness of DigitalOcean within the developer and business community by creating relevant, high-quality learning resources on a variety of cloud computing, open-source, and software engineering topics. All members of the Content team are united by an interest in educating readers, learning deeply about technology, and creating the most relevant material that solves real problems for developers and builders. 

The Technical Writer – AI/ML will play an integral role in creating educational resources around AI/ML development for DigitalOcean’s Community site by researching and identifying relevant topics, writing tutorials, and staying up-to-date with new technologies and trends. Ideal candidates will possess deep expertise in AI/ML development and cloud infrastructure and an interest in growing their technical skillset as our content needs evolve.

What You’ll Be Doing:

  • 3+ years of experience in technical content writing, preferably with some experience as a developer in the AI/ML, LLM, and/or GPU space. 

  • Researching, developing, and writing tutorials on cloud technologies and practices using DigitalOcean’s Technical Writing Guidelines. You should be comfortable writing and learning about topics like large-language models, training models, AI/ML, networking, monitoring, deployment, microservices, APIs, and data storage. 

  • Identifying timely and relevant educational topics by staying up to date with emerging trends in AI/ML development and using internal and external data sources to assess developer interest.   

  • Collaborating with other teams (e.g., Analytics, SEO, Product Marketing, etc.) to maximize the impact of our educational content and ensure it’s aligned with broader business goals. 

  • Contributing to Content team tasks such as maintaining the Community site’s library of tutorials and participating in content sprints on a wide range of technical topics.

  • Participating in the Content peer review process by providing and accepting feedback to ensure content meets our high standards. 

What You’ll Add to DigitalOcean:

  • A deep understanding of AI/ML technologies and concepts and an ability to organize this knowledge into educational content to help developers succeed. 

  • Professional experience in technical writing for AI/ML developers. Please share writing samples in your application that demonstrate your expertise in this area. 

  • Experience in AI/ML development and an empathetic understanding of the challenges and opportunities that come with the territory.  

  • A data-driven approach to evaluating the business impact of your work, and a commitment to making sure your efforts contribute to the overarching goals of the business. 

  • A positive, growth-oriented mindset and interest in collaborating with colleagues and contributing to a positive team culture.  

  • A capacity to research and learn new technical topics independently.  

  • A strong command of the English language and an ability to translate complex technical concepts into clear, accessible prose.

Why You’ll Like Working for DigitalOcean:

  • We reward our employees. (The base salary range for this position is  based on relevant years of experience and skills. The salary range for this role is specific to candidates located within the U.S. and will vary for candidates outside the U.S..) (The salary range for this position is based on relevant years of experience and skills.) Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.

  • We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.

  • We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees’ overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.

  • We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*This is a remote role