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(Senior) Technical Writer

Dynatrace

Apply before: May 2, 2024
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  • Date posted
    April 2, 2024
  • Location
    Onsite
  • Apply before
    May 2, 2024
  • Career Level
    Senior

Job Description

Job Description

Dynatrace Documentation is a critical asset in driving user adoption of our unified observability, security, and business platform, providing navigation through the multi-faceted functionality Dynatrace offers and helping users extract the most value out of Dynatrace.

Your role at Dynatrace

As a Technical Writer, you’ll own documentation for several product areas and work closely with development teams to deliver the documentation for them.

  • You’ll create concise, clear, and accurate product explanations that can be easily grasped by non-technical users.
  • Work in the docs-as-code process using a markdown-based static site, VSCode, and Git.
  • Be the first adopter of Dynatrace.
  • Use your technical knowledge to navigate complex use cases and document them in an easy-consumable way.
  • Be a user advocate, connecting the perspectives of developers and users together.
  • Provide guidance for documentation contributors to enable them to work autonomously.
  • Share your knowledge and expertise with fellow technical writers.
  • Work within a truly global R&D team with a presence across multiple continents.

Qualifications

  • Technical degree paired with a passion for writing or a linguistic degree paired with technology-related experience.
  • 3+ years of experience in technical communication, with a focus on creating user documentation for software.
  • Understanding of different content types in the documentation and their purpose.
  • Superb level of English.
  • Excellent written and verbal communication skills.
  • Experience in agile software development environment.
  • Proficiency in Markdown, Git, Jira, and PowerShell.
  • Ability to learn quickly and drive to learn constantly.
  • Ability to produce clear, precise, and conversational copy for the web.
  • Ability to understand both developers and users of software.

The following technical proficiencies will benefit you:

  • Knowledge of any programming language.
  • Knowledge of statistics and data analysis.
  • Knowledge of cloud technologies.
  • Knowledge of databases and query languages.

Adding a portfolio of your writing examples will benefit your application.

Additional Information

What’s in it for you?

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. 
  • Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work. 
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.  
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.  
  • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. 
  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.

Compensation and rewards

  • We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.

  • Salary: 9k – 12k PLN gross per month. We hire only based on a contract of employment (UoP).