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Senior Technical Author

Foundry

Apply before: May 8, 2024
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  • Date posted
    March 9, 2024
  • Location
    Onsite
  • Apply before
    May 8, 2024
  • Career Level
    Mid-Level

Job Description

Description

We are a global company with a mission to advance the art and technology of visual experience. We know that creating an inclusive environment that values and encourages different perspectives is critical for our success and the success of our people. We are learning, listening, and taking action to be better and foster trust in our community. Our goal is to ensure every person working at Foundry feels safe and free to be themselves, to share their ideas or concerns and that there is equal access to opportunities for all.

THE ROLE. 

Are you an exceptional writer and communicator with a strong interest in the Visual Effects (VFX) industry? We are currently seeking a talented and detail-oriented Senior Technical Writer to join our Learning Content team.

As a Senior Technical writer, you’ll play a pivotal role in producing, developing and publishing our written learning material. This includes user guides, reference guidesand technical articles. Your primary responsibilities will be for our family of compositing tools (Nuke, Nuke X, Nuke Studio), and our look development and lighting tool, Katana. However, you will also be expected to offer support for our software for story development, modeling, and texture painting.

As this is a senior role, you will be expected to identify and implement improvements to our written learning material and the platforms we use to deliver the content.. By working closely with the engineering and product teams, you will become a trusted owner of all release documentation and plan your work around our annual release schedules.

Joining Foundry as a Senior Technical Writer represents an opportunity to be at the forefront of visual effects and digital content creation. This role lets you shape the narrative and understanding of Nuke and Katana’s powerful feature set while engaging closely with a community of passionate professionals, fostering innovation in a dynamic and ever-evolving creative industry.  

THE RESPONSIBILITIES.

  • Creating, updating, and maintaining comprehensive documentation for Nuke and Katana and associated products. This documentation includes user guides, reference guides and technical articles.
  • Delivering against our annual product release roadmaps.
  • Gaining a comprehensive understanding of Nuke and Katana’s features, tools, and workflows.
  • Proactively initiate reviews and improvements to documentation and platforms.
  • Frequent and proactive collaboration with product managers, developers, and QA teams to ensure technical accuracy in documentation and to stay updated on new features and updates.
  • Incorporating feedback to improve documentation, effectively addressing stakeholder and user requests and queries.
  • Maintaining analytics and providing insights to improve the documentation based on audience viewing statistics.
  • Collaborative technical writing review processes, ensuring content consistently meets high-quality standards.
  • Working with wider Marketing teams to align documentation with broader company messaging, brand guidelines, and customer education initiatives.
  • Owning documentation-related projects, driving them to completion, and maintaining visibility and updates for all progress and blockers.
  • Organizing,  and prioritising workload independently.
  • Administering and updating project tracking tools, including Asana and GSuite apps.
  • Working effectively in a dynamic and fast-paced environment, handling frequent updates and changes.
  • Staying updated with industry trends, new tools, and best practices in technical writing and training in similar domains to continually enhance the quality and relevance of the documentation.

Requirements

THE ESSENTIALS.

  • At least five years of experience in technical writing for complex software applications.
  • Excellent written English, accurate editing and proofreading skills, and demonstrable experience writing documentation to a high standard.
  • Ability to understand and analyse complex software features to create accurate and user-friendly documentation.
  • Familiarity with Nuke, Katana, or similar node-based compositing software. A good understanding of visual effects (VFX) processes and terminology.
  • Strong collaboration skills to work with various stakeholders including developers, product managers, and customers.
  • Able to provide concise and insightful feedback on written material.
  • Good problem solver with an eye for process, platform, and content improvement.
  • Experience using MadCap Flare for topic-based single-sourcing.
  • Good familiarity with Docs as Code platforms such as Sphinx, Hugo, or AsciiDoc.
  • Solid grasp of HTML and CSS.
  • Ability to work to tight deadlines in a fast-paced development environment.
  • Proven ability to work autonomously with minimal assistance from colleagues.

THE NICE TO HAVE, AND KEEN TO LEARN.

  • Project management experience.
  • Experience in document translation tools, including recent AI-based solutions.
  • Experience in using GIT for version control.
  • Familiarity with Asana and Confluence.

THE PEOPLE SKILLS

  • Analyses new information and uses their experience to make sound judgements on its accuracy, quality, and value.
  • Knows when to listen and when to share.
  • Strives to understand how it feels to be in the customer’s shoes.
  • Builds relationships that enable the achievement of team tasks.
  • Shares ideas with others and uses feedback to challenge assumptions.

THE COMPANY.

Foundry develops creative software for the digital design, media, and entertainment industries. With a 20-year heritage and a portfolio of award-winning products, Foundry advances the art and technology of visual experience in partnership with creative leaders around the globe.

Clients and partners include major feature film studios and post-production houses such as Pixar, ILM, MPC, Walt Disney Animation, Weta Digital, DNEG, and Framestore as well as automotive, footwear, apparel and technology companies such as Mercedes, New Balance, Adidas and Google. Foundry partners with these companies to solve complex visualization challenges to turn incredible ideas into reality.

The company’s products are used to create breathtaking visual effects sequences on a wide range of feature films, video-on-demand, television and commercials. Foundry software was integral in the making of every VFX Oscar-winning film, award-winning TV shows, and commercials for more than a decade.

Founded in 1996, Foundry is headquartered in London, with 300 staff and a presence in the US, China, Japan, Australia and Europe. In 2015, the London Stock Exchange named Foundry one of the “1000 Companies to Inspire Britain.” It regularly features in The Sunday Times’ Tech Track as one of Britain’s fastest-growing private technology companies.

For more information visit www.foundry.com.

Benefits

  • Pension scheme & life assurance
  • Health cash plan & medical insurance
  • Bonus scheme
  • Season ticket loan
  • Company’s social events
  • Anniversary day off
  • Passion Days
  • Flexible working
  • Annual personal learning & development time