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Creative Director – Advertising and Editorial Copy

Macy’s, Inc.

$129,840 - $216,480 / year
Apply before: August 31, 2024
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  • Date posted
    May 1, 2024
  • Location
  • Salary
    $129,840 - $216,480 / year
  • Apply before
    August 31, 2024
  • Career Level

Job Description

Bring Your Amazing Self to Work

At Macy’s, Inc. we’re on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Creative Director, Advertising & Editorial Copy plays a pivotal role in shaping the future of the brand through innovative storytelling and creative excellence. Serving as both creator and guardian of Macy’s brand voice, they lead the editorial strategy with a passion for pop culture and emerging trends, crafting persuasive narratives that resonate across all channels. They inspire and mentor a team of copywriters, ensuring the development of advertising and social campaigns that position Macy’s as a culturally relevant, inspirational brand with a clear purpose and focus on the customer. This role requires a proven track record in advertising copywriting and retail or fashion editorial experience. The Creative Director collaborates closely with strategy and other creative leaders within Marketing, building alignment and support among senior leadership and key stakeholders within Marketing, Merchandising, and Digital to ensure a superior brand experience.

What You Will Do

  • Establish brand voice standards and develop breakthrough communication strategies that align customer needs with marketing objectives and channel best practices.
  • Create a distinctive editorial point of view for Macy’s, leveraging customer insights, pop culture, and fashion trends to ensure content remains fresh.
  • Direct the conceptualization and execution of advertising and social copy, ensuring campaigns are clear, concise, on-brand, and highly competitive.
  • Provide constructive feedback to enhance the work and address the question, “Why Macy’s?” over any other customer choice.
  • Plan, prioritize, and produce a high volume of work, taking ownership of the synergy between copy and art direction from start to finish.
  • Generate innovative ideas that drive business results, persuasively selling creative concepts to key stakeholders and senior management.
  • Lead and inspire a team of copywriters, fostering a culture of creative excellence and innovation through coaching, cross-functional workshops, and compelling presentations.
  • Cultivate emerging talent, develop a leadership succession plan, and recruit high-performing creatives to meet evolving organizational needs.

Skills You You Will Need

Editorial Strategy: Ability to craft a distinctive editorial point of view for Macy’s, drawing from customer insights, pop culture, and fashion trends to ensure content remains fresh and engaging.

Creative Direction: Skill in directing the conceptualization and execution of advertising and social copy, ensuring campaigns are clear, concise, on-brand, and highly competitive.

Project Management: Proficiency in planning, prioritizing, and producing a high volume of work, overseeing the synergy between copy and art direction from inception to completion.

Innovative Thinking: Ability to generate creative ideas that drive business results, effectively pitching concepts to key stakeholders and senior management.

Leadership and Mentorship: Skill in leading and inspiring a team of copywriters, fostering a culture of creativity and innovation through coaching and cross-functional collaboration.

Talent Development: Capability to nurture emerging talent, develop leadership potential, and recruit high-performing creatives to meet organizational needs.

Software Proficiency: Fluency in Adobe Creative Suite and proficiency in Microsoft Word, PowerPoint, and Excel for effective communication and presentation.

Customer Focus: Seasoned strategic thinker with a keen focus on the customer, ensuring creative efforts resonate with the target audience.

Storytelling and Presentation: Excellent storytelling and presentation skills to effectively communicate creative concepts and strategies.

Adaptability: Ability to stay informed about industry trends and adapt learnings effectively to drive creative excellence.

Analytical Skills: Refined analytical skills and confident decision-making abilities to evaluate creative effectiveness and optimize strategies.

Collaborative Leadership: Proactive leader who fosters collaboration, influences key stakeholders, and builds a supportive work environment.

Trust-Building and Recognition: Capacity to build trust, share vision, recognize team achievements, and celebrate successes.

Results Orientation: Takes ownership, focuses on achieving results, and continually seeks opportunities for improvement in creative endeavors.

Who You Are

  • Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
  • Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
  • 12+ years of experience in advertising and fashion editorial copywriting. 7+ years of management experience with a proven track record of developing teams.
  • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
  • Able to work a flexible schedule based on department and company needs.

What We Can Offer You

  • An inclusive, challenging, and refreshingly fun work environment
  • Competitive pay and benefits rooted in principles of equity
  • Performance incentives and annual merit review
  • Merchandise discounts
  • Health and Wellness Benefits across medical, dental, vision, and additional insurance
  • Retirement Savings Plan with 401k match opportunity
  • Employee Assistance Program (mental health counseling and legal/financial advice)
  • Resources for continuous learning, career growth, and leadership development
  • 8 paid holidays
  • Paid Time Off (first year prorated depending on start date)
  • Tuition reimbursement program
  • Guild education benefit funds 100% of tuition, books, and fees in designated programs
  • Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
  • Empowerment and autonomy to perform impactful work with tangible results

About Macy’s

Now is an exciting time for a Macy’s career as we continue to focus on creating exciting and memorable experiences for every Macy’s customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy’s colleagues and customers.

Bring your creativity, energy, and ideas to the Macy’s team – Apply Today!

This job description is not all-inclusive. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at