Save

Report this job

Copywriter and Content Specialist

Etraveli Group

Apply before: May 9, 2024
Apply Now
  • Date posted
    March 10, 2024
  • Location
    Onsite
  • Apply before
    May 9, 2024
  • Career Level
    Any

Job Description

Description

Who we are

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. 

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2300 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland. 

With the Athens office being one of the largest, hosting around 560 employees working from the center of Athens for the rest of the world.

Join us and start as a CopywriterandContent Specialist in the Customer Services team!

Position Summary
Everyone is waiting for the next trip to come. Vacation or business, to see family or friends. Booking tickets, packing, and departing to a dream destination. We know you are thinking about this too. To make this experience above the standards we need a Copywriter & Content Specialist to make sure nothing is out of the plan for our travelers. If you have a  passion for persuasive content, work with people in different languages, and are willing to deal with UX, this can be your chance.

This position is part of the Branding & Content team which belongs to the Customer Services department and owns customers’ digital communication channels and Branding. By streamlining the processes for our websites, app and digital campaigns, we focus on incrementality through local and effective content experience.

The position can be based at our Athens or Stockholm office. 

About The Role

We are seeking a versatile Copywriter to join our team. In this role, you will play a pivotal part in crafting engaging and persuasive creative copy that resonates with our target audience, while also focusing on the user experience (UX) and user interface (UI) aspects of our content. 

Your responsibilities will include generating compelling marketing content, collaborating with designers, the various stakeholders and other Content Specialists to ensure a seamless user journey, and enhancing the overall user experience through well-crafted microcopy. The ideal candidate will have a passion for words and a keen eye for improving the digital user experience.

Responsibilities include:

  • Write clear, attractive, engaging, and short copy with a distinct voice for a multi-brand business in different communication channels (CRM, web, blog, digital, and marketing campaigns) 
  • Collaborate with eCommerce, UI/UX, and developers to improve readability and conversion 
  • Get feedback from, and propose solutions for, end-users and internal stakeholders
  • Work within the different teams and ensure that content is delivered to a high standard and free of errors
  • Organize and own content in different languages by syncing with our translation agency and freelancers 
  • Brief our designers with spark ideas combined with a touch of data-driven approach 

Requirements

Must have qualifications

  • Excellent proficiency in English
  • At least 2 years of experience as a Copywriter/ UX Writer
  • A solid grasp of UX principles and marketing oriented content writing 
  • Strong time management skills and ability to take the lead and prioritize. High attention to detail, ownership, and organization mindset 
  • Knowledge of content management in different platforms and channels (email, chat, social media, and internal communication)
  • A results and data-driven approach to creation and a project management mindset 
  • An appreciation of the entire product development process, from problem-solving through to detailed interaction and visual design
  • More languages are a big plus

Nice to have qualifications

  • Experience working in the e-commerce industry, within a CRM and digital marketing team
  • Familiarity with content management systems, email templates, and how to combine text and visuals 
  • E-commerce writing experience (SEO, product description texts, digital campaigns, etc)

Benefits

We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:

  • Health Benefits – Through partners, we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.
  • Monthly ticket restaurant card – to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece.
  • Hybrid working environment – having the opportunity to work both remotely and at the office enabling you flexibility! #LI-Hybrid
  • Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.
  • Team activities – We also like to schedule company/department/team activities and events outside the office space!
  • Fun & Work – We have a relaxed work environment where you can enjoy free breakfast, beverages & fruits, playing ping pong or video games.

*If interested, please send your CV in English*