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Content Writer


$69,618 - $85,088 / year
Application deadline closed.
  • Date posted
    March 9, 2024
  • Location
    Remote (US)
  • Salary
    $69,618 - $85,088 / year
  • Apply before
    April 19, 2024
  • Career Level

Job Description

What we do

Hello! We’re the proud parents of ALEX®, an interactive employee communications platform that makes choosing (and using) employee benefits easier and more enjoyable. Our credo is a simple one: be helpful. And we think the best way to achieve that is with a staff that reflects the vast range of ideas, perspectives, and experiences of the millions of people who use our products.

Who we are

Jellyvision is committed to continuous evolution and to fostering a more diverse and inclusive workplace where everyone is welcomed, valued, and respected. It doesn’t matter your race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, or country of origin…we just want amazing people who are willing to grow along with us.

How you’ll help

As a Content Writer at Jellyvision, you’ll be responsible for the language that millions of our end users hear and see when they use our products. Today, this means writing in a variety of mediums, including the email and text communications that play a key role in the end-user experience.

In this role, you’ll help facilitate a holistic approach to end user-facing content and campaign planning across Jellyvision’s suite of products and services.

Our brand and the success of our products rely hugely on our writers, who have an ear for how people speak in their everyday lives. To do this successfully, you’ll need to weave word magic that appeals to everyone from Joe Schmo to CEO. You need to believe in your heart that every topic is inherently interesting and can be explained clearly, no matter how ostensibly boring niche or complicated it is.

What you’ll do

  • Lead ideation and strategy development on communications campaigns that help activate and educate end users within the Jellyvision product ecosystem; then, write the copy on deadline and work with a cross-functional team to iterate based on the results.

  • Craft articles, emails, and text copy that educate and serve as behavioral nudges to help users get more out of their benefits.

  • Tackle a variety of writing tasks, balancing Jellyvision’s desire to express our unique brand voice with our users’ desire to achieve their goals quickly and easily.

  • May assist with updating the logic-based scripts for our interactive ALEX products and draft new ones.

  • May research and understand complex topics related to healthcare, benefits, and finances, and synthesize that research into problems you’ll concept solutions to.

  • May work with a cross-functional team to create prototypes that illustrate key product features.

  • Collaborate with product managers, engineers, and customer-facing roles to find creative solutions to user and customer problems.

  • Explain and re-explain your creative vision for the duration of a project, collaborating with artists, designers, and engineers to bring great user experiences to life.

  • Give others (writers and non-writers alike) clear, constructive feedback on their work.

  • May help gather user and customer reactions to validate our concepts.

  • Partner closely with product managers and product owners, marketing, sales, and user and customer research teams to be sure our messages are consistent and well-informed.

  • Participate in scoping and effort estimates for work.

Experience & skills you’ll need

  • Exceptional writing talent across a variety of mediums, with demonstrated skill in crafting succinct, conversational, clever, and helpful language. The ideal candidate will have experience writing copy for email, text, and product needs.

  • Content and campaign planning: You love to write and you excel at it, but you know there’s much more to a content strategy than words on a page. In this role, you’ll concept and deliver year-round communications campaigns to support multiple products that deliver timely, educational content to end users that helps them get more out of their employer-provided benefits.

  • Reporting: You love brainstorming creative campaigns, but you’re equally focused on optimizing results and meeting key metrics.

  • An ability to understand and create logically complex user experiences like the ones underlying many of our products.

  • A knack for understanding what’s inherently interesting and relevant about whatever you’re communicating and the drive to ask questions until you do.

  • The ability to develop a deep understanding and empathy for our users and customers, via instinct, experience, and research.

  • Tech-savvy. We won’t ask you to set up our wireless network, but you may be using some new software or be asked to learn some simple bits of code to help articulate logic-based content.

  • Exceptional creativity and outrageous attention to detail. You consistently deliver clean copy that’s consistent with Jellyvision’s internal style guide.

  • Great creative judgment. You’ll need to know funny, polished, clever, and clear when you see it, and when you don’t, how to get to it.

  • Mental agility. Being able to improvise and iterate is essential. 

About remote hiring

Jellyvision’s headquarters is in Chicago, however, our philosophy is “Flexible First”. This means that coming into the office is by choice, not required. But this position is also eligible for work by a remote employee out of CA, DC, FL, GA, IL, IN, KY, MA, MI, MN, NC, NE, NM, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA or WI.

The salary range for this position is: 69,618- 85,088. Final salary is dependent upon your specific skills, years of experience and internal equity. Additionally, Jellyvision provides a variety of benefits including health insurance coverage, life and disability insurance, and retirement savings plans. Take a peek at our comprehensive benefits this position is eligible for on our careers page.