Business Analyst & Specifications Writer

Position Summary:
As a Business Analyst & Specifications Writer you will play a crucial role in defining and delivering innovative solutions that meet our customers’ needs. You will work closely with cross-functional teams, including engineering, design, and sales, to drive product development from ideation to launch. Your analytical skills and strategic, systemic thinking will be essential in identifying opportunities, analyzing market trends, and ensuring our products remain competitive and aligned with business goals.

Compensation: Pay in (US Dollars) DOE

Contract Phase:

Initially, you will be engaged as a contractor working remotely. You will need to register with Argentine tax authorities and choose an appropriate tax regime, such as Monotributo or the general tax regime (Responsable Inscripto). You will be responsible for issuing invoices for the services you provide and will receive payment in US dollars. Once our Buenos Aires office is established, we plan to offer contractors the opportunity to transition to full-time, onsite positions

Language Proficiency Requirements:

This position requires fluency in English, both written and verbal. Applicants must complete the application form in English. Additionally, submissions must include a resume, also in English. This proficiency ensures effective communication within our diverse and dynamic team. We appreciate your attention to these requirements as you prepare your application.

Key Responsibilities:

• Act as a liaison between business units, technology teams, and support teams.
• Assist in defining key performance indicators (KPIs) and metrics to measure product success.
• Assist project teams in aligning specifications with project goals, timelines, and resources.
• Collaborate with engineering, design, and other stakeholders to ensure successful product development and delivery.
• Conduct data analysis to identify trends, measure performance, and support decision-making.
• Conduct market research and competitive analysis to identify new opportunities and areas for improvement.
• Conduct regular audits of technical documentation to ensure accuracy and completeness.
• Create detailed feature requirement specifications and use cases.
• Develop and communicate a clear product vision and strategy through FRD creation.
• Develop and maintain a knowledge base of best practices, templates, and guidelines for technical writing and specifications.
• Develop and maintain comprehensive product documentation, including user stories, process flows, and wireframes.
• Elicit, document, and manage business requirements from stakeholders.
• Ensure all specifications and documentation adhere to company quality standards and regulatory requirements.
• Ensure that all specifications comply with company policies, industry standards, and regulatory requirements.
• Gather and analyze feedback from customers, sales, and support teams to continuously improve the product.
• Incorporate knowledge of stack development to enhance the quality and accuracy of technical documentation.
• Maintain organized records of all specifications and revisions, ensuring easy access and retrieval for team members and stakeholders.
• Proactively suggest improvements to processes and documentation standards to enhance overall project outcomes.
• Provide technical writing support to project teams during the planning, design, and development stages.
• Regularly review and update existing specifications to reflect changes in design, technology, or industry standards.
• Stay updated with the latest industry trends, technologies, and best practices in technical writing and specification development.
• Track and manage revisions to specifications, ensuring that changes are communicated and documented appropriately.
• Understand and apply project management philosophy to improve the efficiency and effectiveness of the specification writing process.
• Work closely with developers, engineers, and project managers to gather necessary information for accurate specifications.
• Work with PDLC to align on prioritized features based in customer needs and business goals.
• Write clear, detailed, and accurate technical specifications for products, systems, or services.

• 3+ years of experience in product management, business analysis, or a related role.
• 3+ years of experience as a specifications writer or a technical writer.
• 3+ years’ of experience in a project management environment and an understanding of basic project management methodologies.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities.
• Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field.
• Excellent written and verbal communication skills.
• Experience with Adaptive Waterfall methodologies and software development lifecycle.
• Knowledge and experience gained from working in multiple service industries is preferrable.
• Knowledge of LAMP Stack/ PHP.
• Proficiency in product management tools (e.g., JIRA, Confluence) and data analysis tools (e.g., Excel, SQL, Tableau).
• Strong analytical and problem-solving skills with a data-driven approach.
• Strong interpersonal skills and the ability to collaborate with cross-functional teams.

Flexibility to adapt to changing project needs and deadlines.