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Business Analyst/Report Writer

Rutgers University

$76,702 - $117,471 / year
Apply before: August 31, 2024
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  • Date posted
    May 1, 2024
  • Location
  • Salary
    $76,702 - $117,471 / year
  • Apply before
    August 31, 2024
  • Career Level

Job Description

Position Details

Position Information
Recruitment/Posting Title
Business Analyst/Report Writer

Job Category
Staff & Executive – Information Technology

Dir Financial Aid

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes’ list of America’s Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication’s 2023 list. Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

Posting Summary
Rutgers, The State University of New Jersey, is seeking a Business Analyst/Report Writer for University Enrollment Services. Under the supervision of the Assistant Director of Information Technology, the incumbent will join a growing team responsible for business process analysis to continuously improve enterprise admissions applications utilized by University Enrollment Services-UES and external department staff and faculty such as the Student Information System-SIS and Customer Relationship Management-CRM system. The position requires gaining an understanding of the technical architecture, data dictionary, and integrations between the enterprise systems.

Among the key duties of the position are the following:

  • Interfaces with business end- users to understand their challenges.
  • Translates challenges into business requirements.
  • Implements enhancements to the systems.
  • Executes test plans to ensure solutions meet the business need.
  • Uses analytics to identify trends.
  • Creates reports for end users to consume via self-service portals.
  • Performs trend analysis using SQL queries.
  • Assists with data loads as needed (e.g. archival, end of cycle reconciliation).
  • Works closely with OIT and UES Admissions to implement changes to systems and escalate issues as appropriate to ensure excellent service to our staff and students.

Position Status
Full Time

Hours Per Week

Daily Work Shift

Work Arrangement



Position Salary

Annual Minimum Salary

Annual Mid Range Salary

Annual Maximum Salary

Standard Hours

Union Description
Admin Assembly (MPSC)

Payroll Designation

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to

Seniority Unit

Terms of Appointment
Staff – 12 month

Position Pension Eligibility


<b>Minimum Education and Experience</b>
<li>Bachelor’s Degree.</li>
<li>One (1) year of experience working with and supporting complex, enterprise-wide systems, including CRM and SIS platforms.</li>


<b>Required Knowledge, Skills, and Abilities</b>

<li>Ability to write SQL queries.</li>
<li>Experience creating accurate reports using a BI or other reporting tool.</li>
<li>Proficiency in using O365 applications to assist with documentation (OneNote/Word), data analysis (Excel), and process workflow design (Visio).</li>

<b>Preferred Qualifications</b>

<li>Salesforce certification(s).</li>
<li>Experience with SQL Server and Oracle products.</li>
<li>Basic understanding of Enterprise Content Management systems (ECM) such as ImageNow/Perceptive Content.</li>
<li>Working knowledge of scripting and/or light coding.</li>
<li>One to three years of experience working in an enrollment management office .</li>

<b>Equipment Utilized</b>

<li>Mainframe systems.</li>
<li>Perceptive Content.</li>
<li>SQL Server.</li>
<li>Oracle Cloud/Database.</li>

<b>Physical Demands and Work Environment</b>

<b>Special Conditions</b>

Posting Details

<b>Posting Number</b>


<b>Posting Open Date</b>


<b>Special Instructions to Applicants</b>

<b>Regional Campus</b>

Rutgers University-New Brunswick

<b>Home Location Campus</b>

Busch (RU-New Brunswick)





<b>Location Details</b>