Account Director (PR & Communications)

Boldspace is looking for a talented Account Director to lead accounts and play a crucial role in the future of our progressive, fast-growing agency.

ABOUT BOLDSPACE

Boldspace is a brand value agency. We grow your meaning, your reputation and your worth through brand building, communications and analytics. We take you to your bold space.

We bring together advertising, marketing and PR through a pioneering approach – fusing our award-winning proprietary analytics platform BoldLensTM with the finest strategic and creative minds to see more, create better and find the gap.

Since launch, our unique formula of strategy and creativity powered by cutting-edge technology has made an objective, positive impact for over 50 clients, including Post Office, Viceroy, VISA, Fridays, Virgin Limited Edition, Direct Line and Silverstone.

The Account Director will lead a number of day-to-day accounts and be responsible for client delivery, satisfaction and growth. You will play a leadership role in an existing team of PR professionals and work with the agency’s wider talent across creative, strategy, digital, and analytics to delivery truly outstanding service and outcomes for clients.

We believe we have some of the best talent in the whole industry, proven by how quickly we have been able to grow and this is across both corporate and consumer industries. We are hiring for someone with experience routed in corporate.

You will:

• Be a senior contact for client accounts, providing advice that gives them confidence and builds long-term relationships.
• Manage client service and account performance, ensuring the standard of output across the agency is second-to-none – always faultless, proactive, meaningful, and fame-changing for our clients.
• Lead multiple accounts across different industries, focusing on B2B but some consumer work too.
• Take the lead in drafting new business proposals, often Independently while seeking and managing input from across multiple teams beyond core PR.
• Understand the commercials of agency life – maintaining profitability on client accounts, time management and discussing scope questions with clients proactively.

THE SKILLS WE’RE LOOKING FOR

You will have a demonstrable track record of delivering PR programmes for clients. You will be an excellent client relationship manager; know how to manage teams and get the best out of people; and be as excited by running a pitch process as you are landing great work for clients.

You’ll have a progressive mindset and be excited about being part of an agency that is seeking to do things differently. You’ll be knowledgeable and interested in how data and creativity combined is the future, and how the agency of tomorrow must be agile across all channels, able to shift seamlessly from one to the next as the world around us changes.

•  Multi-sector experience: on day one you will be working with clients in multiple sectors, delivering work across trade, national and international media. You will have worked with clients in different sectors in your career and be excited at the variety of work that comes with this role.
•  Corporate experience: you will have experience working on corporate PR activity with those clients – including communications planning, set piece announcement execution and reputation management.
•  Media relations expertise: you will have a wide-ranging knowledge of media tactics and best practice.
•  Multi-channel experience: you will equally understand that PR is not all media relations, and will understand how to ensure the full channel mix is brought to the fore for clients.
•  Intelligence and problem solving: fundamentally we want smart people who can provide deep advice to our clients on some of the biggest issues they face, and do so independently. You will be able to address these problems on a day-to-day basis and provide solutions to clients without needing regular input.
•  Writing: you are a strong writer with an ability to think and create at pace.
•  Attention to detail: you are an account lead that never allows a document to leave the agency with a single mistake.
•  A creative mindset: we need people who have ideas and are not afraid to share them. People who can think about the problems and challenges our clients face and how we can drive real insight and intelligence that helps them to solve them. We need people who are as data-savvy as they are creative, who are able to search for the right information to inform their ideas and interrogate data to arrive at game-changing concepts for our clients.
•  Independence: our culture is about getting the job done, it’s not about a 9-5 job in the office. We want people who are flexible and take responsibility and initiative for their own work, development and careers. We trust you to do your job and put in 110% – and for that, we provide a culture of ultimate flexibility and trust.

RELEVANT EXPERIENCE

• 5+ years’ agency experience working on clients across multiple sectors.
• A good knowledge of the media landscape with established relationships and demonstrable campaign delivery in the past.
• Polished presenter and adept at explaining PR terms and outcomes to senior clients.
• Experience of developing new business, both in leading pitch processes and using your own ideas and network to originate opportunities.
• A deep understanding and knowledge of the PR and communications sector.
• Management experience of developing star performers and overseeing performance.

THE BEHAVIOURS WE’RE LOOKING FOR

• DRIVE: We are all different, but we must each find the fire inside us that inspires and enables us to think big, push harder and find our edge. We are unashamedly ambitious and competitive. We must create great work, try to make a dent in everything we touch and win.
• IDEAS: We understand finding the best ideas requires us all to be bold, honest, vulnerable, brave and open at all times. We must all contribute. We must seek out and entertain new, conflicting opinions and thoughts to our own. We must be able to disagree, challenge, fail and go again. Boldspace is a safe, empathetic environment for every invention and every failure.
• DETAIL: We care about and take pride in every full stop, every spelling, every comma, every line break, every word in every email, every page of every pitch deck, every proof of every document. How we present ourselves and our work is everything. We accept mistakes once, but not the same mistake twice.
• PROACTIVITY: Reactivity is never enough. We must all shift the dial, unasked. Each of us must put unprompted items on our to-do lists every week. One additional proactive email, one proactive marketing idea, one proactive quick call. One extra action, that one day, will make a year- changing difference.
• TOGETHERNESS: We stand together. We care about understanding each other, helping each other, sharing our views, knowledge and passions and absorbing each other’s. We celebrate and respect our diversity – of thought, difference, opinion and experience. Each of us are a crucial, valued component of a bold, shared vision.

Apart from a competitive starting salary and being part of growing something special, you can expect a truly radical place to work with maximum freedom and benefits:

•  Learning & development: everyone has a compulsory 1/2 day a month to learn, read and develop where they see fit.
•  Pensions: a 5% employer contribution.
•  Equipment: choose your own equipment – let us know which tools you need and we’ll do our best to get them for you.
•  Holiday: unlimited holiday (including all UK public holidays) – we trust our staff to take the time they need and still excel in their jobs – and days off for birthdays and moving house are guaranteed!
•  Flexible working: complete choice over where you work each day.
•  Regular salary reviews: in line with a salary framework, to ensure equal pay for equal work and that we recognise and reward when your responsibilities increase.
•  Socials: team socials regularly, chosen by the team.
•  Team retreats: time to get to know each other away from the office.
•  Bonus: transparent bonus structure where you can receive a % of base salary based on personal and company performance.
•  Supporting good causes: we contribute some of our outperformance to charitable causes which the team help choose.
•  Wellness: time within working hours every week for those that want or need it.
•  Monthly benefits budget: £50 per month, every month, to spend on whatever you want – from a home delivered vegetable box and discounted gym memberships, to mental health support and professional coaching.

A CARBON NEUTRAL BUSINESS

Boldspace measures its performance on profit, people and planet combined. From day one, we will offset your carbon footprint entirely. The cost of this is covered 100% by the company.