Roles and Responsibilities:

As a Senior Technical Writer, you are expected to perform the following:

– Conceptualize, plan, develop, and write documentation sets, including complex technical material, under limited supervision

– Identify, plan for and revise technical writing project requirements, and research complex source material for these projects

– Articulate and describe each feature of the products in an understandable way to the end users

– Help to identify and implement standards and process improvements

– Perform simultaneous task and project coordination for multiple projects and ensure that projects are completed on schedule

– Attend and contribute to product / project team meetings. Work with editors and technical resources to improve document quality and usability. Take on special projects outside the scope of regular tasks.

– Prepare comparative studies against partners and competitors documents

– Be a self-starter who will present product information in an intelligent, impactful, and impressive manner to gain the attention of customers and work with Engineering, QA, SEs, and PMs team.

Functions:

Technical Content Development (Writing, Editing, Publishing)

Research and Technical Understanding (SW, HW, User/Programmer/Admin Guides & APIs)

Testing (SW/Usability tests and User Interface Design and Online Help)

Production Delivery (PDF, Web/HTML, Madcap Flare, Sphinx)

Industry:

Network Security and Multi Cloud Services, 5G, DDoS, Application Security, Load Balancing.

Academic Qualification:

Any master’s degree in arts/science or a bachelor’s degree in Engineering with 10+ years of relevant experience with excellent communication skills

CCNA certification is an added advantage

Tools:

MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, WebWorks Publisher, JavaScript, and RoboHelp.

Experience in SVN, Perforce, Git, Jira, ClearCase, SharePoint, or similar repository systems is necessary.